Business and Management Books

This section contains a variety of books on business and management. We have focused particularly on international business topics. We will be including a full range of business topics from sales and marketing to finance and accounting to human resources and quality. Project management, general management, and corporate management will be included.

New titles:

National Public Radio China correspondent Gifford journeyed for six weeks on China's Mother Road, Route 312, from its beginning in Shanghai for nearly 3,000 miles to a tiny town in what used to be known as Turkestan. Along the way, Gifford meets entrepreneurs hoping to cash in on China's growing economy, citizens angry and frustrated with government corruption, older people alarmed at changes in Chinese culture and morality, and young people uncertain and excited about the future. Gifford profiles ordinary Chinese people coping with tumultuous change as development and commerce shrink a vast geography, bringing teeming cities and tiny towns into closer commercial and cultural proximity; the lure of wealth is changing the Chinese character and sense of shared experience, even if it was common poverty.

International Business

Our book for business travelers is indispensible for anyone who wants to do business in China or has clients from China. Happen to be from China and need help understanding Americans and American business culture? This book is for you too! Clear, concise, and written with the busy business person in mind, our book is the ideal prep tool and makes great in-flight reading. Checklists, phone numbers, and visa procedures (with contacts) are included as are specialized resources for business. Brief stories in each section illustrate cultural issues and situations on both sides of the planet.

Six Sigma

Completely rewritten and reorganized, this second edition of The Six Sigma Handbook covers all the basic statistics and qualityimprovement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive guide to Six Sigma.

Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert Neuman, and Roland Cavanagh--associates in a firm providing Six Sigma implementation, training, and management services--contend its principles can be applied in businesses of all types to routinely reduce costs, improve productivity, increase market share, and achieve other positive results. The Six Sigma Way is their comprehensive self-help guide to adapting and using the system under various conditions.

This is the first simple, low-level guide to using the powerful statistical tools of Six Sigma to solve real-world problems. Warren Brussee, a Six Sigma manager who helped his teams generate millions of dollars in savings, shows how to plot, interpret, and validate data for a Six Sigma project. The basic statistical tools in the book can be applied to manufacturing, sales, marketing, process, equipment design, and more. Best of all, no background in statistics is required to start improving quality and initiating cost-saving improvements right away.

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