Business Consulting Services

First quality and excellent value at a fair price

Our business consulting services are a natural extension of our 20 years cross-cultural experience and 30 years publishing work. We have direct experience dealing with US / China cultural questions, language problems, trade issues, content management, and documentation questions.

As one of the pioneers in English/Chinese website development (1996), we have lots of practice managing all sorts of files, dealing with display and translation questions, and finding ways to keep up with ever-changing technologies.

Our business services focus on the broad areas of communication and collaboration. Difficulties in these two areas can be among the most costly. Poor communication of customer or production requirements results in waste, rework, additional labor, and materials expenses. Clear communication of expectations, on the other hand, provides a framework for effective management.

As a Microsoft Partner certified in SharePoint and Small Business Solutions, we offer you comprehensive solutions to manage your document storage and collaboration needs. Whether you need a secure cloud solution so your team in Chicago can share files with your office in Shanghai or a well-designed solution for communicating with your customers we can provide you with the right tools for your business.

When you need a writer to interview your team, an analyst to test your software, or an architect to frame your knowledge, we have the skills, experience, and insight to craft a solution for you. We work quickly, deliver superior quality, and offer excellent value.

We help you capture and manage the knowledge that runs your business. It's not enough to collect information and store it in manuals or a database or an online system. Information alone is useless. Humans have to be able to find it, understand it, and take action based on it.

If the information cannot be found, it can't be used. If it's not presented in a clear, usable form, it still can't be used. What's more, if your people don't have usable tools to share their knowledge, they won't. That creates problems for managing your business.